Business Process Outsourcing

Our BPO (Business Process Outsourcing) division is primarily concerned with taking proper care of your business processes so that you can direct your focus towards growth.

We do not function merely as a process delivery partner. Rather, we bring about true transformation with the help of our vast experience and proven skills applied time and again in various industry domains and global engagements. Effectiveness and efficiency are the key features of our BPO division.

Information is the be-all and end-all in today’s world. In such a scenario, it is imperative for the executives in your company to have constant access to information.This is ensured by our BPO division which also takes care of other issues such as fraud management, gaining of consumer insights, risk analysis and initiation of predictive modeling. With its assistance, you can bring about a positive change in enterprise management.

Our BPO division is tailored to address some of the most common but intricate challenges faced by clients. Some of these are:

    • Costly, ineffective and inefficient processes that result in loss of revenue and a significant increase in time-to-market
    • Non-standardized and decentralized operations
    • Deployment of non-standard and limited technology with escalating refresh and maintenance challenges
    • Want of capital
    • Limited or non-availability of skilled resources with required knowledge of domain along with high attrition

We are capable of meeting these challenges easily with the assistance of our skilled team of BPO professionals and considerable experience in providing cost-effective outsourcing solutions. The two areas where we excel include Application Outsourcing and Human Resource. While the former is concerned with providing highly productive and secured application outsourcing solutions, the latter covers the whole process of recruitment including on-boarding of resources and hiring of flexible workers and contractors. We apply proven tools and methodologies to bring about hassle-free solutions for our clients.

The notable features of our BPO division comprise of:

    • A significant decrease in labor cost
    • Optimum use of process optimization and automation
    • Improvement of risk management
    • Faster reach to market
    • Identification of target performance with the use of benchmarks
    • Recommendation and implementation of a roadmap for achieving excellence

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